Admin Tools
Tags and Access Groups
Enhance data management and user access control within Post Business. Tags are customizable labels applied to locations within Post Business, allowing users to categorize and organize them based on specific criteria such as region, type, or status. ...
Subscription and License Management
Manage subscription details, invoices, and licenses efficiently. Checking Current Plan: Review subscription details to understand entitlements. Adding Locations to Subscription: Expand subscription by adding more locations. Viewing Invoices: Access ...
Automatic Rules
1. Overview Automate review management processes for efficient handling of incoming reviews automatically. With automatic rules you can auto reply or auto flag selected reviews based on the preset criteria. 2. Creating Automatic Rules Click "Create" ...
Brand Management
Organize and oversee various business entities or location groups. Creating Brands: Addbrands to suit your business structure. Editing Brand Information: Rename brands and update brand information. Deleting Brands: Remove brands from the system if ...
Team Management
1. Team Members Management Ensure effective collaboration and task delegation within the platform. Inviting New Team Members: Invite new team members and assign roles and permissions. Editing Team Members: Modify team member details and roles as ...
Response Templates
1. Overview Simplify and standardize communication with customers using predefined response templates. With preset variables such as customizing the reviewer name in the response for a personal touch to review response templates. 2. Creating Response ...
Profile Information
Profile: Customize profile information, including name, email, job title, and language preferences. Changing Platform Language: Choose between Arabic and English as the platform's language preference. (Platform language affects the language of AI ...
Integrations
Seamlessly integrate external platforms to enhance Post Business functionality. Connecting Google Business Profile or X (Twitter): Integrate Google Business Profile or X (Twitter) profiles or accounts for enhanced connectivity. Reviewing Integrations ...
Competitor Analysis
Note: This feature is available only in the Expert package. Gain insights into market trends and competitor performance for strategic planning. 1. Adding Competitors Admins can add new competitors for ongoing analysis by specifying keywords and ...